.faq-chat{position:fixed;right:22px;bottom:22px;z-index:46;font-family:var(--font, Arial, sans-serif)}.faq-chat[hidden]{display:none}.chat-launcher{display:flex;align-items:center;gap:10px;background:var(--navy, #0b1f3a);color:#fff;border:2px solid var(--yellow, #ffc928);border-radius:999px;padding:10px 20px 10px 12px;min-height:52px;font-weight:700;font-size:.98rem;box-shadow:0 12px 28px -10px #0b1f3a99;transition:transform .15s}.chat-launcher:hover{transform:translateY(-2px)}.chat-launcher svg{width:28px;height:28px;fill:var(--yellow, #ffc928)}.faq-chat.is-open .chat-launcher{opacity:0;pointer-events:none}.chat-panel{position:absolute;right:0;bottom:0;width:380px;height:min(620px,calc(100dvh - 44px));display:flex;flex-direction:column;background:#fff;color:#14232d;border-radius:20px;box-shadow:0 24px 70px -10px #07152880;overflow:hidden;animation:chat-in .18s ease-out}.chat-panel[hidden]{display:none}@keyframes chat-in{0%{opacity:0;transform:translateY(12px) scale(.98)}to{opacity:1;transform:none}}.chat-heading{display:flex;align-items:center;gap:12px;padding:16px 14px 16px 18px;background:var(--navy, #0b1f3a);color:#fff;flex-shrink:0;border-bottom:4px solid var(--yellow, #ffc928)}.chat-heading img{width:44px;height:auto;flex-shrink:0}.chat-heading div{flex:1;min-width:0}.chat-heading strong{display:block;font-size:1.05rem}.chat-heading small{display:flex;align-items:center;gap:6px;color:#b9cbe0;font-size:.74rem;margin-top:2px}.chat-dot{width:8px;height:8px;border-radius:50%;background:#3ddc84;flex-shrink:0}.chat-close{border:0;background:#ffffff1a;border-radius:50%;width:40px;height:40px;display:grid;place-items:center;flex-shrink:0}.chat-close svg{width:20px;height:20px;fill:#fff}.chat-close:hover{background:#fff3}.chat-log{flex:1 1 auto;min-height:0;overflow-y:auto;padding:16px;display:flex;flex-direction:column;gap:10px;background:#f4f7fb;overscroll-behavior:contain}.chat-message{max-width:88%;padding:11px 14px;font-size:.9rem;line-height:1.55;border-radius:16px;white-space:pre-wrap;overflow-wrap:anywhere}.chat-bot{background:#fff;border:1px solid #e1e8f0;border-bottom-left-radius:4px;align-self:flex-start;box-shadow:0 2px 6px -4px #0b1f3a4d}.chat-user{background:var(--blue, #1673c8);color:#fff;border-bottom-right-radius:4px;align-self:flex-end}.chat-suggest{padding:10px 14px 4px;border-top:1px solid #e6edf4;flex-shrink:0;background:#fff;max-height:150px;overflow-y:auto}.chat-suggest-title{margin:0 0 8px;font-size:.72rem;font-weight:700;text-transform:uppercase;letter-spacing:.08em;color:#6a7a8f}.chat-topics{display:flex;flex-wrap:wrap;gap:6px}.chat-topics button{border:1.5px solid #cfdcea;color:var(--navy, #0b1f3a);background:#fff;border-radius:999px;font-size:.8rem;font-weight:600;padding:6px 12px;min-height:34px;text-align:left}.chat-topics button:hover{border-color:var(--blue, #1673c8);background:#eef5fc}.chat-form{display:flex;gap:8px;padding:10px 14px;flex-shrink:0;background:#fff}.chat-form input{flex:1;min-width:0;font:inherit;font-size:.95rem;padding:11px 14px;border:1.5px solid #cfdcea;border-radius:999px}.chat-form input:focus-visible{outline:none;border-color:var(--blue, #1673c8);box-shadow:0 0 0 3px #1673c82e}.chat-form button{width:44px;height:44px;border:0;border-radius:50%;background:var(--yellow, #ffc928);display:grid;place-items:center;flex-shrink:0}.chat-form button svg{width:20px;height:20px;fill:var(--navy, #0b1f3a)}.chat-person{padding:0 14px 14px;background:#fff;flex-shrink:0}.chat-person-btn{display:flex;align-items:center;gap:12px;width:100%;text-decoration:none;border:0;background:var(--navy, #0b1f3a);color:#fff;border-radius:14px;padding:10px 14px;text-align:left;font-weight:700;font-size:.92rem}.chat-person-btn small{display:block;font-weight:500;font-size:.72rem;color:#b9cbe0}.chat-person-btn svg{width:34px;height:34px;padding:7px;border-radius:50%;background:var(--yellow, #ffc928);fill:var(--navy, #0b1f3a);flex-shrink:0}.chat-person-btn.is-wa{background:#25d366}.chat-person-btn.is-wa small{color:#e8fff0}.chat-person-btn.is-wa svg{background:#fff;fill:#128c4a}.chat-soon{display:flex;align-items:center;gap:10px;margin:0;font-size:.8rem;line-height:1.45;color:#55657a;background:#f4f7fb;border-radius:12px;padding:10px 12px}.chat-soon svg{width:28px;height:28px;padding:6px;border-radius:50%;background:#e1e8f0;fill:#55657a;flex-shrink:0}@media(max-width:600px){.faq-chat{right:14px;bottom:14px}.chat-launcher{padding:0;width:56px;height:56px;justify-content:center}.chat-launcher-text{display:none}.faq-chat.is-open{top:0;right:0;bottom:0;left:0}.chat-panel{position:fixed;top:0;right:0;bottom:0;left:0;width:100%;height:100dvh;border-radius:0}}